The second session of the Symposium series was held on May 7, 2021.
PHS’ President and CEO, Lisa David, kicked off the second session with a recap of the first Symposium session which focused on the challenges in addressing social determinants of health. In the second session, participants dug deeper into solutions that are in action – three innovative local and city level models that have integrated healthcare and social services to positively affect social determinants of health in their communities – and draw out successes and challenges from each of these models, and ways in which these learnings will help build a strong framework for New York City.
Lisa David’s introduction was followed by presentation on Cross-Sector Alignment Theory of Change by Karen Minyard, CEO, Georgia Health Policy Center. Next, we heard from presenters about three innovative local and city-level models that have integrated healthcare and social services to positively affect SDOH of their respective populations – Camden Coalition of Healthcare Providers presented by Kathleen Noonan, CEO and Jason Turi, Director of Field Building; 2-1-1 San Diego presented by Karis Grounds, VP of Health and Community Impact; and Pathways Community HUB Institute presented by Sarah Redding, MD, Co-Founder and Executive Director; Mark Redding, MD, Co-Founder and Director of Research, Quality.
Following the introduction, participants were divided into three breakout sessions, each of which centered around one of the above three SDOH models. Each group discussion aimed to answer three questions:
- What are the key design elements to create a robust and engaged network of organizations?
- What are the operational approaches for outreach, service coordination and quality improvement that support scale, equity in people served, and demonstrated results?
- What are the data standardization and technology requirements to provide effective services and measure impact?
Session 1: Camden Coalition of Healthcare Providers
The Camden Coalition works to advance the field of complex care by implementing person-centered programs and piloting new models that address chronic illness and social barriers to health and wellbeing.
Session 2: 2-1-1 San Diego
Developed by United Way in 1997, 2-1-1 San Diego began as a 24/7 information and referral helpline and has eventually evolved into an organization that provides phone and web-based referrals, one-on-one care coordination via a team of health navigators, CBOs and health system partners to help at-risk patients.
Session 3: Pathways Community HUB Institute
The HUB Model is a delivery system that provides a unique strategy to supplement healthcare services with social services needed to overcome barriers for those at risk of poor health outcomes, and is in action in several states including Ohio, Michigan, Wisconsin, Washington, Texas and more on the way.
Listen to the report outs from each session and the ending of the second Symposium Series session here.