WholeYouNYC

Medicaid Member Advisory Council

WholeYouNYC’s Medicaid Member Advisory Council (MMAC) is an advisory group where Medicaid members can share their experiences and challenges to help shape the care and services they receive.

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Medicaid Member Advisory Council

We partner with Medicaid members, and are responsive to their needs.

Trust and Transparency

Our Medicaid Member Advisory Council (MMAC) gives members a meaningful space where they can share their experiences and challenges.

Feedback

Member experiences and suggestions guide decisions and help us improve the Social Care Network’s services.

Diverse Representation

We are committed to making sure that our MMAC reflects a wide range of backgrounds and that its members have personal experience with Medicaid.

Compensation and Support

We value the participation and input of MMAC members and provide compensation for meeting attendance.

For more information about the MMAC, please contact the PHS Community Engagement Team at supportwholeyounycscn@healthsolutions.org.

Frequently Asked Questions

The Medicaid Member Advisory Council (MMAC) seeks to improve Medicaid services and member experience. The council provides Medicaid members with an opportunity to share their experiences, challenges, and feedback, which is used to guide decisions and improve services.

The MMAC is open to Medicaid members or caregivers of Medicaid members from Brooklyn, Manhattan, and Queens. We look for people with diverse backgrounds and experiences to make sure we have a representative council.

To join the MMAC please click here for application details and deadlines.

Members make a meaningful impact on the provision of Medicaid services and member experiences. MMAC members will be compensated for their participation in each meeting. Light refreshments will also be provided at each meeting.

MMAC members are expected to attend an onboarding session, along with six meetings per year (every other month). They may be asked to participate in additional activities such as community engagement events or an SCN Governing Board meeting. The exact time commitment will be outlined during the onboarding process.

We use member feedback to guide decisions and improve services. We will also share success stories and examples of how feedback has led to tangible changes. PHS will provide regular updates to keep members informed of the council’s impact.

MMAC members receive regular email updates with important information, meeting details, and updates on council activities.

MMAC Meeting Minutes

About WholeYouNYC

Your health shouldn’t be determined by who you are or where you live. But for too many New Yorkers, that is the reality. Do you live in a safe neighborhood? Have you experienced racism or discrimination? Do you have access to medical care, food and stable housing? Do you have the income, knowledge and opportunities to make healthy choices? All of these influence how you feel and how long you live.

Our disjointed health systems worsen these disparities. Too often, when a person is referred by a healthcare organization to social services, no one follows up to make sure they got help. The burden of finding care is placed on people who need services, forcing them to deal with multiple agencies to access resources. And despite spending $10,000 per person on healthcare each year, our city’s systems fail to support health outside of hospitals and other healthcare institutions.

As a result, New Yorkers have some of the worst health outcomes in the United States, despite all the systems already in place to support good health.

WholeYouNYC works to solve these problems by placing people at the center of care and connecting them to a network of resources to address their needs.

Overseen by Public Health Solutions, this free, trustworthy community resource network brings together more than 300 organizations across all five NYC boroughs, providing services such as food access, housing, employment, legal aid, youth development, health insurance, maternal support, sexual health services, and more.

2025 Impact By the Numbers

  • 200k

    community members served

  • 200+

    diverse NYC community partners

Governance Committee

The Governance Committee is composed of dedicated members of our WholeYouNYC network who volunteer their expertise to support and uplift the communities we serve. Their collective commitment helps drive solutions that improve the health and well-being of millions of New York residents.

  • Sudha Acharya, South Asian Council for Social Services
  • Adam Aponte, East Harlem Council for Human Services
  • Faven Araya, Arthur Ashe Institute for Urban Health
  • Rhonda Braxton, Children’s Aid
  • Deborah Brown, Health & Hospitals
  • Ruth Browne, PHS Board Member and Chair, Ronald McDonald House
  • Hewett Chiu, RaisingHealth Partners
  • Ivy Gamble Cobb, The Family Center
  • Marco Damiani, AHRC New York City
  • Sharen Duke, Alliance for Positive Change
  • Fabienne Laraque, NYC Department of Social Services
  • Aida Mejia
  • Jonathan McLean, CASES
  • Christal Montague, Outreach Development Corporation
  • Michelle Morse, NYC Department of Health and Mental Hygiene
  • Rabbi David Niederman, United Jewish Organizations of Williamsburg
  • Beverly Raudales, Comunilife
  • Rosita Romero, Dominican Women’s Development Center
  • Kanchana Suggu, United Way of NYC
  • Dorella Walters, God’s Love We Deliver
  • Binyomin Yormark
  • Yuna Youn, Korean Community Services