Our Social Care Network is a cornerstone of the New York State Department of Health 1115 Medicaid Waiver, designed to transform how health and social care work together across communities.

Launched in January 2025, the Network has reached more than 500,000 Medicaid members across Queens, Brooklyn, and Manhattan—and continues to grow toward serving over 2 million people. By bringing together more than 300 health care providers and community-based organizations, we are building a coordinated ecosystem that addresses both medical needs and the social drivers of health.

Through the Social Care Network, members can more easily access critical services such as care management, food and nutrition support, housing assistance, and transportation—resources that are fundamental to health and well-being but have historically been fragmented or difficult to navigate.

At the same time, we invest in the strength and sustainability of our partners. The Network provides funding, training, technical assistance, and capacity-building support to community-based organizations and providers, enabling them to deliver high-quality, culturally responsive services at scale.

Together, we are building a more connected system—one that meets people where they are, addresses social drivers of health, and creates the conditions for individuals and communities to thrive.

The Partner Resource Directory is a central hub whereWholeYouNYC network members can find resources, tools, and services, right in their communities. Members can connect with support and opportunities that enhance their efforts to meet the needs of their communities.

The Medicaid Member Advisory Council (MMAC) is a new initiative aimed at improving Medicaid services and member experience. The council provides an opportunity for Medicaid members to share their experiences, challenges, and feedback to guide decisions and improve services.

Learn more here.